Mirth Services
WebReach provides a full range of support services for Mirth software and our Mirth-based appliances. These services include priority defect resolution, priority updates and patches, custom channel development, unlimited email support, next business day hardware replacement, and business-day phone support.
Mirth support includes core Mirth interface engine support plus full support for channels—the custom filtering, transformation and endpoint code key to HL7 message mapping and delivery—when developed by the Mirth team.
Mirth Software SupportMirth is a flexible and secure HL7 integration engine that provides great performance and a wide array of features and connectivity options. WebReach provides high-quality and responsive commercial support solutions that allow organizations to get the most out of Mirth. Mirth Software support comes in 4 different options:
See the support comparison matrix for details. |
TrainingNeed to learn how to use Mirth quick? Every support customer gets access to the library of online screencast tutorials. These tutorials walk you through the channel development process and help you get started using Mirth. Topics include:
Onsite training is also available. Onsite training allows for a more personal interaction, maximizing knowledge transfer and retention. Coursework can be performed on your own systems. |
To learn more about the training curriculum, or the support options please contact us.
Engineering
Connected healthcare is what Mirth is all about and the WebReach team can help you achieve that goal. WebReach combines expert skills in full life-cycle HL7 interface development with our deep HIT experience. Our partners trust us to build and support their systems because we consistently provide superior technical solutions and service. We will work with your team so that you get the benefits of open source and the track record of a professional consulting and service delivery company.
Mirth products and services allow healthcare organizations and solutions developers to achieve interoperability with HIS, LIS, RIS, PIS, and healthcare networks at a fraction of the time and cost of traditional health information interface solutions. Mirth is also a rock-solid choice for embedding within EHR and PHR systems. We have implemented solutions for hospitals, pharmacies, laboratories, clinics, transcription services companies and call-center based solutions.
WebReach will work with you to determine the most cost-effective solution for your needs. From our turn-key JumpStart solution for small projects to fully customized projects, WebReach has the experience and the team to get the job done.
Mirth JumpStartMirth JumpStart is our most popular package and intended for small projects in which only one or two interfaces are developed. WebReach will review your requirements and provide a no-nonsense, fixed-priced estimate for a turn-key solution. We’ll develop and test your interfaces and also provide access to documentation, training tutorials and support for your team. The Mirth JumpStart package includes:
The JumpStart package is very competitively priced compared to deploying a solution based on a proprietary solution. Contact us for Mirth JumpStart pricing. |
Project-based Consulting ServicesIn addition to the consulting services bundled with the WebReach JumpStart Package, WebReach provides project-based consulting services with Mirth experts to help you address a variety of strategic, architectural and implementation related tasks. Engagements are structured and scoped according to your specific needs. Here are example projects that our team can support:
Contact us for Project-based Consulting Services pricing. |