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The Customer Portal provides access to valuable information and tools for WebReach support customers. Depending on the level of support you have, the following content is available:
Online training through detailed screencast tutorials. Follow along with downloadable slideshows and sample code.
Contact the Mirth help desk via e-mail or using the web-based form. Get assistance installing, configuring, or using Mirth software or appliances.
Call the Mirth help desk for assistance with Mirth software or your WebReach appliance. Engineers available Monday through Friday, 5am to 5pm Pacific Time, excluding holidays.
Optional support coverage available for production systems any time of day or night, holidays included. Receive assistance with Mirth and WebReach appliances.
Interact with the Mirth developers in a monthly open forum for questions and answers. See the schedule and connection information for upcoming sessions.
Get access to helpful tools that make Mirth easier to use and extend its functionality.